The medical literature is clear, treating scars during the healing period and treating overgrown old scars absolutely works. The problem has always been that effective treatments are unpleasant and compliance is exceedingly poor. Silicone scar sheets are known to increase collagenase and melt the collagen of scar tissue. They are cumbersome and unsightly, so only the worst cases see reasonable compliance over enough time. Most patient quit before seeing the benefit. With bad, overgrown scarring, Kenalog shots are used and absolutely melts scar tissue, but they hurt. Topical corticosteroids have been shown in several studies to be ineffective. And imagine telling a patient that to prevent scar tissue, you were going to use Kenalog shots! They would look at you like you were nuts.
Prevascar is a true breakthrough technology. Delivering silicone, cortisone, and vitamin E in a paint on liquid that seeps into the pores and dries to a nano film, effectively delivering the treatment, it has been shown to be extremely effective in published, peer-reviewed independent clinical studies.
Offering scar treatment at your front desk is extremely simple. Just tell the patient that treating the scar for approximately 12 weeks, after the wound has closed, makes a big difference. You will be surprised at how many will get it at your front desk and appreciate the fact that they don't have to go to a pharmacy to find something that works.